Sip Tuscany
Tasting RoomFAQShipping
Cortine WineryTasting RoomFAQShipping
Sip Tuscany
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Sip Tuscany srl

VAT : IT07550560481·info@siptuscany.com·Tel +39 055 300 230

Frequently asked questions

FAQ

How can I buy your wines and olive oil?

You can order online from the Shop, or directly at your table during a tasting at the winery by scanning the QR code: pick your products and complete the order from your phone.

How does ordering at the table during a tasting work?

Scan the QR code on the table, browse the wines on tasting, add them to the cart and send the order: our staff receives it in real time and serves you at the table or prepares it for pickup.

Which payment methods do you accept?

You can pay securely online by card (via Stripe).

Can I pick up my order at the winery instead of having it shipped?

Yes. At checkout you can choose free pickup at the winery, or shipping to the address you prefer.

Do you ship abroad?

Yes: we ship within Italy, across most of Europe, to the United States and to several countries worldwide. The full list of served countries is on the Shipping page.

How much does shipping cost?

The cost is calculated automatically at checkout based on destination and quantity. Wine and oil cost the same to ship and you can build mixed wine+oil boxes. For international destinations the price shown is "all-inclusive": it covers shipping and any customs duties, with no surprise costs on delivery.

Will the wine arrive intact? How is it packaged?

We use certified wine packaging with shock-absorbing and thermal protection, designed to preserve quality during transport and prevent the wine from deteriorating.

Do I have to be of legal age to buy?

Yes: selling alcohol to minors is forbidden. For shipments to the United States the local legal drinking age (21) and the recipient's date of birth are required.

Can I change or cancel an order?

Contact the winery as soon as possible: as long as the order has not yet shipped we can change or cancel it, with a refund where applicable.

How do I get confirmation and order updates?

You receive a confirmation email right after ordering. When the order ships we send you the details to track its delivery.

Any other questions? Contact us

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